We understand that travel plans can change. This policy explains how cancellations and refunds are handled for bookings made through Etrip Tours. Please confirm the specifics that apply to your booking at the time of confirmation.
How to Cancel
- To cancel, notify us in writing or via WhatsApp as early as possible.
- Your cancellation is effective from the time we receive your request.
Refunds
- Refunds are subject to deductions for advance payments already made on your behalf to hotels, transport providers and permit authorities.
- Refund timelines depend on the policies of those suppliers.
- As a general rule, cancellation charges increase the closer the cancellation is to the travel date.
Indicative Cancellation Tiers
The tiers below are illustrative only and not a firm promise. Actual charges depend on supplier terms and are confirmed at booking:
- Cancellation well in advance of travel: lower cancellation charges.
- Cancellation closer to the travel date: higher cancellation charges.
- Cancellation very near departure: limited or no refund.
Peak Season & North Sikkim
- During peak season and for destinations such as North Sikkim, some bookings and permits may be non-refundable.
No-show
- No refund is provided in the case of a no-show.
Refund Processing
- Approved refunds are processed to the original payment method after applicable supplier deductions.
Contact
- Email: Raman@etriptours.in
- Phone / WhatsApp: 9090313116
This policy may be updated from time to time. Please confirm the terms applicable to your booking at the time of confirmation.